Home /
Lifetime Maintenance

All Edwin Novel Jewelry Design Products Are Accommodate With "Free Lifetime Maintenance"

In 2003, Edwin Novel added a free lifetime maintenance to our company policy. In our maintenance policy, the only expense our customers may encounter would be the cost of shipping. To avoid shipping expenses, our customers have the option to make an appointment and pick up their jewelry from our facility. Our maintenance program has benefited the relationship we have with our customers. We value our customers and the merchandise we sell. We want our customers to be happy and our merchandise to always be new, clean and shiny.

Free Lifetime Maintenance Coverage

Resizing your ring up to three times
Tightening prongs (recommended once every year)
Cleaning
Polishing

Warning

Maintenance will be voided if a repair, change, removal of stone, resizing of ring, or polishing has been done by a facility not approved by Edwin Novel Jewelry Design.

Maintenance will be voided if any excessive damage have been done. A few examples of excessive damage are: a car runs over a ring, ring is hit by a hammer, or the wife use a ring as a brass knuckles.

To request and setup a free maintenance, or for any questions about our free maintenance policy, please contact us.